Mortgage Loan Officer

Job Description

POSITION SUMMARY

Responsible for originating, processing and closing mortgage loans. Markets Central Bank and generates new business in markets. Advises borrowers on financial status and payment methods.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
• Obtain and compile copies of loan applicants credit histories, corporate financial statements, and other financial information
• Meet with applicants to obtain information for loan applications and answers questions about the process
• Explain to customers that different types of loans and credit options that are available, as well as the terms of those services
• Develop strong relationships with borrowers, real estate agents and other related outside contacts to develop a referral base
• Review loan agreements to ensure that they are complete and accurate according to policy
• Approve loans within specified limits, and refer loan applications outside those limits to management for approval
• Handle customer complaints and take appropriate action to resolve them
• Stay abreast of new types of loans and other financial services and products to better meet customers' needs
• Review and update credit and loan files
• Submit applications to credit analyst for verification and recommendation
• Compute payment schedules
• Analyze potential loan markets and develop referral networks to locate prospects for loans
• Set credit policies, credit lines, procedures and standards in conjunction with senior managers
• Confer with underwriters to aid in resolving mortgage application problems
• Market bank products to individuals and firms, promote bank services that may meet customers' needs
• Responsible for soliciting, negotiating, processing, servicing and coordinating the closing of routine mortgage loans in compliance with bank policies and procedures
• Manage mortgage loan pipeline to ensure loans close on time
• Originate home equity and HELOC mortgages, in addition to consumer loans
• Cross-sell bank products/insurance referrals when applicable to benefit the customer
• Perform all other duties as assigned

SKILLS AND ABILITIES

• Ability to learn and use the Bank's PC hardware and software; in addition to being proficient in Microsoft Office products, including, but not limited to: Word, Excel, and Outlook
• Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth
• Ability to perform basic math; compute rate, ratio and percent; draw and interpret bar graphs
• Ability to read, write and comprehend simple instructions, correspondence and memos. Effectively present information in a one-on-one and small group situation to customers and other employees. Interpret documents such as procedure manuals, work instructions, software manuals.
• Demonstrate strong oral/communication, organization, attention to detail and problem solving skills
• Ability to work in a team environment and take direction from management and supervisors
• Responsible for knowing and following Bank Security Act (BSA) and Customer Identification Program (CIP) regulations, policies and procedures
• Must have flexibility to deal with changing work hours and locations as needed

EDUCATION & EXPERIENCE

• Bachelor's degree required or equivalent work experience
• Minimum of four (4) years of experience in similar job duties